Onyx Forged
FREN

Custom forged wheel lead time: 4 to 8 working weeks, shipping included

Our custom forged wheels are delivered in 4 to 8 working weeks, shipping included, that is 20 to 40 working days (Monday to Friday, excluding French public holidays). The lead time runs from full payment for an order on the website, or from the deposit for an order on quotation, and at the earliest from your approval of the measurements, the colour or the 3D render you asked for, under article 5.1 of the Terms and Conditions. It covers design, forging, machining, finishing, quality checks and delivery to your door.

The steps in one table

People often speak of a “manufacturing time”. Ours is a delivery time: it runs until the wheels are handed over to you, manufacture and shipping included.

StepWho actsDurationWhat governs it
1. Order and paymentyouthe day you orderTerms and Conditions, art. 4.2
2. Your vehicle's measurements sent for your agreementthe Onyx Forged design officeno later than 5 working days after payment is received, or after your reply when they depend on itTerms and Conditions, art. 3.1 and 5.1
3. 3D render, if you asked for onethe design officesent within the 5 working days that follow your requestTerms and Conditions, art. 3.1
4. Release to manufactureOnyx Forgedan email tells you on the same dayTerms and Conditions, art. 3.3
5. Forging, 5-axis CNC machining, finishing, quality checksour manufacturing partnerincluded in the lead timeFAQ
6. Deliverytracked carrier, transit insurance included (Terms and Conditions, art. 5.3)5 to 8 working days: an estimate, not contractual, included in the lead timeour estimate; the commitment is the total lead time of art. 5.1
Total4 to 8 working weeks, shipping included (20 to 40 working days)Terms and Conditions, art. 5.1

Steps 2 and 3 also wait for your reply. The time you take to reply does not count in the lead time: it pauses it (see below).

Step by step

1. Order and payment

2. Your vehicle's measurements

The Onyx Forged design office sets the measurements of your wheels: width, offset (ET), PCD, centre bore. It starts from the wheel position you chose (“as original”, “further out” or “flush with the arch”) and from the vehicle as you described it.

The offset decides where the wheel sits in the arch. The lesson Offset (ET) explained helps you read what is proposed to you.

3. The 3D render, if you ask for one

You can ask for a 3D render of your wheels on your vehicle. It is free. Ask for it at the latest in your reply about the measurements.

4. Release to manufacture

Once your measurements have been accepted and checked by the design office, the order goes into manufacture. An email tells you at the very moment it is released.

It is also the last point at which either party can back out of the order: until that email, either party may cancel it on payment of compensation of 30% of the price including VAT (40% of the price excluding VAT for a business customer). After it, the order can no longer be cancelled, except in the cases provided for in the Terms and Conditions (Terms and Conditions, art. 3.3).

5. Forging, machining, finishing, quality checks

These steps are included in the lead time (FAQ):

We keep you informed of progress at each key step (Terms and Conditions, art. 5.1). The order tracking page (page in French) shows whether your order is in preparation, shipped or delivered.

6. Delivery

The wheels leave with a tracked carrier, with transit insurance included. You receive the tracking number as soon as the carrier collects them (Terms and Conditions, art. 5.3). We estimate the transport time at 5 to 8 working days. This estimate is not contractual: what commits us is the total lead time of article 5.1. Delivery is included in that lead time: it is not added to it.

On receipt, check the parcel and the wheels. Report any visible defect (transport damage, scratch, finishing defect) within 7 days, by email with photos (Terms and Conditions, art. 5.4).

A dated example

You agree to the measurements on Monday 26 October 2026. Working days are counted from the next day.

Your wheels are therefore delivered between 24 November and 22 December 2026.

What pauses the lead time

The lead time stops, then resumes, in three cases set out in article 5.1 of the Terms and Conditions:

To keep things moving, reply to the measurements email as soon as you receive it.

What moves the date within the range

The delivery date depends on the technical complexity of the order, the industrial constraints of our manufacturing partner and the season (Terms and Conditions, art. 5.1). We do not promise a date shorter than the range.

If the lead time is exceeded

The delivery time that commits us is the one in article 5.1 of the Terms and Conditions, within the meaning of article L216-1 of the French Consumer Code. If it is exceeded (Terms and Conditions, art. 5.1 bis):

  1. you can require us to deliver within a reasonable additional period;
  2. without delivery within that period, you can terminate the contract in writing (registered letter or another durable medium);
  3. the sums paid are then refunded to you within 14 days.

This remedy is the one that service-public.fr describes for any distance purchase. The same text states that a seller who gives no delivery time must deliver no later than 30 days after the order. A written lead time, with its starting point, is one of the 12 checks before choosing a maker.

Special deliveries

Prices are set out in the price list. A question about your order: contact.

Sources

Written by the Onyx Forged design office. Updated on .